mi77 Privacy Policy
Your privacy matters to us. This policy explains clearly what personal data mi77 collects from Bangladesh players, how it is used, and what rights you have over your information.
Introduction
mi77 ("we", "us", "our") operates the online gaming platform available at mi77.games. We are committed to protecting the personal data of all players who use mi77, particularly those based in Bangladesh. This Privacy Policy describes our practices regarding the collection, storage, use, and disclosure of personal information when you register an account, make a deposit, place a bet, or otherwise interact with mi77. By using mi77, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all data collected through the mi77 platform, including data collected when you browse the site without registering, when you complete the registration process, when you use payment services such as bKash, Nagad, or Rocket, when you contact mi77 support, and when you participate in promotions or surveys. This policy does not cover the privacy practices of third-party payment providers or game studios whose services are accessed through mi77 — please review their respective privacy policies separately.
Our Privacy Principles
Six core commitments that define how mi77 handles your personal data.
1. What Data We Collect
Categories of personal data collected when you use mi77.
Full name, date of birth, gender, nationality, and national ID or passport number collected at registration and KYC verification.
Mobile wallet numbers (bKash, Nagad, Rocket, Upay), transaction IDs, deposit and withdrawal amounts. Full card numbers are never stored by mi77.
IP address, device type, operating system, browser type, session duration, and pages visited. Collected automatically when you access mi77.
Game sessions, bet history, win/loss records, sports betting markets accessed, and responsible gaming tool usage. Used to operate the platform and detect problem gambling patterns.
Email address, phone number, and records of communications with mi77 support including live chat transcripts and support tickets submitted from Bangladesh.
2. How We Use Your Data
The specific purposes for which mi77 processes your personal information.
We use your identity data, contact details, and payment information to create and maintain your mi77 account, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, authenticate your identity when you log in, and provide you with access to the full mi77 game library including cricket betting, live casino, slots, and crash games.
KYC (Know Your Customer) verification is a legal and operational requirement. We use identity documents and payment records to verify player age (21+ only), confirm that payment methods are registered in your own name, and meet anti-money laundering obligations. This data is retained for as long as required by applicable law, which may extend beyond the closure of your account.
Gaming activity data is analysed to identify patterns that may indicate problem gambling. Where such patterns are detected, mi77 may proactively contact the player with responsible gaming information, apply account controls, or temporarily restrict activity. This processing is carried out in the genuine interest of player welfare and is a core part of mi77's responsible gaming commitment to Bangladesh players.
Aggregated and anonymised technical and gaming activity data is used to improve mi77's platform performance, optimise the mobile experience for Bangladesh network conditions, identify and fix technical errors, and develop new features. Individual player data is not used for marketing profiling or sold to advertisers.
3. Legal Basis for Processing
mi77 processes your personal data on the following legal bases: (a) Contractual necessity — processing required to fulfil the terms of your account agreement with mi77, including delivering gaming services and processing payments; (b) Legal obligation — processing required to comply with applicable laws including KYC, anti-money laundering, and age verification requirements; (c) Legitimate interests — processing carried out for responsible gaming monitoring, fraud prevention, and platform security where those interests are not overridden by your privacy rights; (d) Consent — where you have explicitly provided consent for a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting [email protected].
4. Data Sharing and Disclosure
Circumstances under which mi77 may share your personal data with third parties.
mi77 does not sell your personal data to third parties. Sharing is limited to the specific operational and legal contexts described below. All third-party processors who handle mi77 player data are required to maintain confidentiality and process data only for the agreed purpose.
To process deposits and withdrawals, mi77 shares necessary transaction data with payment processors including bKash, Nagad, Rocket, and Upay. To deliver the gaming library, game session data is exchanged with licensed game studios and platform providers under data processing agreements. These partners are permitted to use your data only to fulfil their contracted service role.
mi77 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, in response to a valid legal order, or where disclosure is necessary to protect the safety of any individual. mi77 will notify affected players of such disclosures where legally permitted to do so.
To protect the platform and its players, mi77 may share limited technical and account data with fraud prevention services and identity verification providers. This sharing is strictly limited to data necessary to assess fraud or account abuse risk and does not extend to gaming history or financial balances.
5. Cookies and Tracking
How mi77 uses cookies and similar technologies on its platform.
mi77 uses cookies and similar tracking technologies to keep you logged into your account across sessions, remember your language and display preferences, measure site performance and page load times across Bangladesh mobile networks, and detect suspicious login attempts. Essential session cookies are required for the platform to function and cannot be disabled without affecting your ability to use mi77. Preference and analytics cookies may be managed through your browser settings.
mi77 does not use advertising tracking cookies or share cookie data with social media platforms for advertising purposes. No cross-site tracking of your browsing behaviour outside mi77 takes place. If you clear your browser cookies, your session preferences will reset and you will need to log in again. This does not affect your account data, which is stored on mi77 servers independently of browser cookies.
6. Data Retention
mi77 retains personal data for as long as your account is active and for a period after account closure as required by applicable law and internal record-keeping obligations. Identity and KYC documents are retained for a minimum of five years following account closure in compliance with anti-money laundering regulations. Transaction records are retained for a minimum of five years. Gaming activity logs are retained for a period sufficient to support responsible gaming monitoring and dispute resolution, typically three years from the date of the activity.
When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, mi77 will securely delete or irreversibly anonymise the data. Players who wish to enquire about the specific retention period applicable to their account data may contact [email protected].
7. Your Data Rights
Rights you hold over your personal data held by mi77.
You may request a copy of the personal data mi77 holds about you at any time. We will respond to access requests within 30 days of receipt.
If any personal data held by mi77 is inaccurate or incomplete, you have the right to request correction. Account details can be updated via [email protected].
You may request deletion of your personal data. Where deletion is possible and no legal retention obligation overrides the request, mi77 will erase the relevant data within 30 days. Note that KYC and transaction records may be retained as required by law even after a deletion request.
You may object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing communications. Objections can be submitted to [email protected].
You may request a structured, machine-readable copy of personal data you have provided to mi77 where processing is based on your consent or a contract. Contact [email protected] to make a portability request.
8. Data Security
mi77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. All data transmitted between your device and mi77's servers is protected using SSL/TLS encryption. Access to personal data within mi77's systems is restricted to authorised personnel on a need-to-know basis. Payment data is handled in accordance with applicable card and mobile wallet security standards.
No method of electronic transmission or storage is completely secure. While mi77 uses commercially reasonable security practices, we cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a high risk to your rights, mi77 will notify affected players without undue delay and take all reasonably available steps to contain the breach and mitigate its effects.
9. Minors and Age Restriction
mi77 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on mi77, please contact [email protected] immediately so we can investigate and act.
10. Third-Party Links and Services
The mi77 platform may reference or integrate with third-party services including licensed game providers such as Pragmatic Play, Evolution Gaming, and Spribe, and payment processors such as bKash and Nagad. mi77 is not responsible for the privacy practices of these third parties. Each provider operates under its own privacy policy, and we encourage you to review those policies when using third-party services accessed through mi77. mi77 does not control how third-party providers collect or use data generated during your use of their services within the mi77 environment.
11. Changes to This Privacy Policy
mi77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, the updated policy will be published on this page with a revised date. We encourage you to review this page periodically. Your continued use of mi77 following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised policy, you should cease using mi77 and contact support to arrange account closure.
12. Contact and Privacy Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how mi77 handles your personal information, please contact our support team. You can reach us at [email protected] — our team is available 24/7 Bangladesh Standard Time (BST, UTC+6). Please include your registered account username and a clear description of your request so we can respond efficiently. We aim to acknowledge all privacy enquiries within 2 business days and resolve them within 30 calendar days.
Your data is protected. mi77 is Bangladesh's trusted platform for cricket betting, live casino, and slots. Play securely and responsibly.
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